DRF run training and exams regularly for their leading qualification. The exams have an excellent pass rate & ensure consistency of advice given by firms.

Leading debt resolution training and standards body, the Debt Resolution Forum (DRF) today announced the results of its latest round of examinations for the advanced BTEC Certificate in Debt Resolution the leading qualification in the sector, as well as its forthcoming introduction of continuous professional development, and monitoring of member firm’s compliance with training requirements.

133 learners across 16 sites around the UK took part in the most recent set of examinations.  Most notably, the DRF are delighted to see that of the 97 learners taking Module 1, a 78% pass rate was achieved.  The knowledge CertDR provides helps ensure the highest level of standards and consistency of service levels and delivery when dealing with clients who are in debt and need advice and solutions.

“We believe that the Office of Fair Trading is likely to see appropriate training as a key issue when it publishes new guidance to debt management companies in 2011”, comments David Mond, DRF chairman and CEO of debt resolution firm ClearDebt:

“DRF members must train all their client facing staff using the Certificate in Debt Resolution, either to Award or Certificate Standard or must show the independent inspectors that they train to a similar standard when they receive their annual monitoring visit”.

CertDR training is available to individuals seeking to advance their career, but, from now on, only DRF member firms will be allowed to join the qualification as corporate members.

DRF is the recognised training and examination centre for the Certificate in Debt Resolution and will be introducing update training (continual professional development) for qualified individuals in the autumn of 2011.

Debt Management professionals or companies wishing to find out more about the CertDR qualification should contact Gaynor Loughnane on 0161 905 8372 or


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